Tourism Malaysia to cut offices abroad.

Date: 19 January 2013

Tourism Malaysia to cut offices abroad.

NEW DELHI - Tourism Malaysia plans to cut the number of its offices aboard to reduce operating costs. Its director for the International Marketing Division (South Asia/West Asia/Africa), Zulkifly Md Said, said there were at present 44 offices globally, of which 38 are full-fledged agencies with staff from the headquarters in Malaysia.

“Malaysia has the highest number of tourism offices (globally). Hence, the Public Service Department has asked us to look into the matter,” he added. The plan is to reduce the numbers as well as turn some of the full-fledged offices to just a marketing agency, he told Bernama at the South Asia Travel and Tourism Exchange (SATTE) Exhibition, which ended here yesterday.

It is understood that the offices that might face closure are Stockholm in Sweden, Vancouver (Canada), Phuket (Thailand) and Milan in Italy. “We are also looking at appointing general sales agents (GSA) to operate in some of the markets. For example, in the eastern part of India,” said Zulkifly.

Among others, a GSA office in Calcutta is currently being worked out. Appointing GSAs would help reduce both operating and promotional costs, as it would be on shared basis. “We will provide the support that is needed. They have to be committed and ensure the partnership works and targets are met,” said Zulkifly.

Malaysia is one the most popular tourist destinations in Southeast Asia. The tourism sector contributes almost 12 per cent to the country’s Gross Domestic Product. Malaysia aims to attract 26.8 million tourists during the Visit Malaysia Year 2013-2014. - Bernama

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